FAQ

How Do I Create Annual/Quarterly Reports or Merge Reports?

Quickly create wrap-up reports by using online, print or social coverage from existing pages.

How do I Manage Users / Logins & Permissions?

A Login is required for each User who needs to create or edit a Page

How do I Change or Reset my Password?

For users who've misplaced their details or need to change them for security reasons.

How Do I Manage My Subscription, Billing Or Invoices?

Monthly customers can access and change their account details within the Control Panel

Why is my Online Coverage not Showing?

Sometimes content can't be automatically pulled through. Find out how to fix it here.

Do I Need To Save Changes To My Report?

Most changes are saved automatically.

How Do I 'Undo' A Mistake In The Report Builder?

You can easily correct mistakes in the Builder using the Undo feature.

Can I Change The Branding Of A Single Report?

Sometimes you just need to tweak the Branding of a single Page

Can I see when a Report was Created or Edited?

See key information about your Pages in the Control Panel.

Can I Duplicate An Existing Page?

Save time by cloning and updating previous Reports.

Why isn't my Excel Spreadsheet Displaying Correctly in the Documents Widget?

Having issues with the preview display when uploading Excel spreadsheets? Follow the steps below.

How Do I Preview My Page?

See your Page as it will appear to recipients.

How Can I Quickly Find Pages In The Control Panel?

Use the Brands filter to find Reports in seconds.

Will Updating a Publication Affect Historic Print Coverage?

Find out why we don't change print coverage that's already been added to reports.

Can I Hide Online Coverage Metrics that Show 0?

Sometimes the widget may show zero for certain metrics; you can choose not to display these data points.

Can I Display Tweets Based on a Keyword Search?

Twitter has changed how third party platforms like Releasd access its content.

How Can I Trim Or Compress My Video File?

Releasd has a maximum video file size of 500MB for uploads. Here's how to ensure your file can be uploaded.

How Can I Showcase Upcoming Events And Activities (With Dates)?

Highlight forthcoming activities with the Summary Metrics widget.

Can I Remove Widget Titles?

Widget titles can be deleted and left blank.

Can I Feature Email Newsletters Within Reports?

Use the Documents widget to present the newsletter and add custom metrics.

How do I Optimise a Logo / Add More Than One to a Single Report?

There are different ways to feature logos in a report. Here are the options.

How to add Bluesky Posts

Upload images or video clips for this growing social media platform

Why can only one person work on a report at a time?

We address this commonly raised question.