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Why is my Online Coverage not Showing?

FAQ

Why is my Online Coverage not Showing?

Sometimes content can't be automatically pulled through. Find out how to fix it here.

Last updated on 23 Jan, 2026

Sometimes online coverage cannot be fetched, for example if:

  • The source site is not coded using widely accepted web standards

  • The article is behind a paywall

  • The publication blocks scraping

Alternatively, users may wish to change parts of the content, for example if:

  • There is a more relevant part of the article

  • The image is not representative of the brand in question

  • A caption is required to add context

Luckily, there is a workaround. Read on.

 

a) Update the copy

Control the publication name, article headline or summary by clicking on the relevant content - or add a caption.

 

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b) Change the published date

Simply click on the date and a calendar will appear.

 

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c) Change the image

Roll over the image for available options.

 

Image

 

Images can be:

i) Sourced automatically from the article

ii) Uploaded from your computer

iii) Added via image URL

iv) Left blank

 

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d) Cancel changes

Click the blue icon to restore the original copy.

 

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